Last Updated: October 24, 2025

We've updated our privacy practices to better serve our warrior community. Check out what's changed.

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Privacy Policy

Protecting your personal info is part of our warrior code. Here's the straight talk on how we handle your data at Yggdrasil Warden Fitness.

Introduction

Look, we get it - nobody actually likes reading privacy policies. But here's the thing: your trust means everything to us. When you train at Yggdrasil Warden Fitness, you're not just another membership number. You're part of our warrior clan, and we take protecting your personal information as seriously as we take your training.

This policy covers everything we do with your data, from the moment you walk through our doors at 1847 Norse Way in Vancouver to when you're crushing it in our warrior training programs. We've tried to keep the legal jargon to a minimum, but if something's unclear, just give us a shout.

Quick heads-up: By using our services, you're agreeing to this policy. If that doesn't sit right with you, let's have a conversation about it.

Information We Collect

When you sign up with us, we'll need some basic stuff to get you started:

  • Your name (pretty obvious, right?)
  • Email and phone number - so we can reach you about class changes or that personal training session you booked
  • Home address - mainly for billing and emergency contacts
  • Date of birth - we need to verify you're old enough to join, and hey, we like celebrating your birthday
  • Payment details - credit card info, billing address, that sort of thing

This is where it gets important. To keep you safe during our warrior training programs, we collect:

  • Medical history and any conditions that might affect your training
  • Fitness goals and current fitness levels
  • Injury history - we don't want to aggravate old battle wounds
  • Emergency contact info (just in case, though we've never had to use it)
  • Progress photos and measurements if you're doing personal training
  • Workout performance data from our tracking systems

Real talk: We handle this stuff with extra care because it's sensitive health data. It's protected under Canadian privacy laws, and we respect that.

When you use our website or check in at the gym, we automatically gather some technical stuff:

  • IP address and browser type
  • Check-in times and class attendance
  • Which pages you visit on our site
  • Device information
  • Cookies and similar tracking tech

How We Use Your Information

Alright, so what do we actually do with all this data? Here's the breakdown:

Membership Management

Processing your membership, handling payments, scheduling classes, and keeping track of your warrior journey with us.

Training & Safety

Customizing your workout programs, making sure exercises are safe for your condition, and tracking your progress over time.

Communication

Sending you class reminders, schedule updates, special events, and yeah, occasionally some marketing stuff (but you can opt out anytime).

Improvement

Analyzing what's working and what's not, improving our programs, and making our gym better based on real data.

We're not gonna sell your info to random companies or spam you with nonsense. That's not how we roll.

Information Sharing

We keep your info pretty locked down, but there are a few situations where we might share it:

Service Providers

Our payment processor, email service, and cloud storage providers. They're bound by strict confidentiality agreements and only handle what they absolutely need to.

Legal Requirements

If the law requires it or if there's a legitimate legal process, we might have to share your info. We're not happy about it, but we gotta comply with Canadian law.

Emergency Situations

If there's a medical emergency, we'll share relevant health info with first responders. Your safety comes first, always.

With Your Consent

If you explicitly tell us to share your info (like referring a friend or posting your progress on social media), we'll do that.

Security Measures

We take security seriously around here - think of it like guarding Yggdrasil itself. Here's what we do:

Encryption

All sensitive data is encrypted both in transit and at rest. We use industry-standard SSL/TLS protocols.

Access Control

Only authorized staff can access your data, and only when they need it for their job.

Secure Storage

Data is stored on secure Canadian servers with regular backups and monitoring.

Real talk: No system is 100% secure. We do our best, but if you notice anything sketchy with your account, let us know immediately.

Your Rights

Under Canadian privacy law (specifically PIPEDA), you've got some solid rights when it comes to your personal info:

  • Access: You can request a copy of all the personal info we have on you. Just shoot us an email and we'll get it to you within 30 days.
  • Correction: If something's wrong or outdated, let us know and we'll fix it right away.
  • Deletion: Want us to delete your data? We can do that, though we might need to keep some stuff for legal or accounting reasons.
  • Opt-Out: Don't want marketing emails? No problem. There's an unsubscribe link in every email we send.
  • Portability: Need your data for another gym or service? We can provide it in a usable format.

To exercise any of these rights, just contact us at info@ydrasilwarden.info or call us at (604) 555-9247.

Cookies & Tracking Technologies

Yeah, we use cookies - the digital kind, not the protein kind (though we wish). Here's what's going on:

Cookie Type Purpose Can You Disable It?
Essential Cookies Keep you logged in, remember your cart, basic functionality stuff Nope, site won't work
Analytics Cookies Help us understand how people use the site so we can make it better Yep, your choice
Marketing Cookies Show you relevant ads and track marketing campaign performance Yep, your choice

You can manage your cookie preferences in your browser settings. Just know that disabling certain cookies might make some features not work as smoothly.

Children's Privacy

Our facility is open to anyone 16 and up. For those under 18, we require parental consent before collecting any personal information. If you're a parent and think we've accidentally collected info from your kid without permission, contact us immediately and we'll delete it.

We run some youth warrior programs, but parents or guardians handle all the paperwork and data for those.

Questions? Concerns?

Look, if you've made it this far, you're either really concerned about privacy (good for you) or incredibly bored. Either way, if you've got questions, concerns, or complaints about how we handle your data, we want to hear from you.

Get In Touch:

Address:
1847 Norse Way
Vancouver, BC V6J 3R4
Canada

Phone: (604) 555-9247

Email: info@ydrasilwarden.info

Privacy Officer: We've designated a specific team member to handle privacy concerns. When you reach out, ask for our Privacy Officer if you've got serious concerns.

Still Not Satisfied?

You've got the right to file a complaint with the Office of the Privacy Commissioner of Canada if you think we're not handling your data properly. We'd prefer to work it out with you first, but that option's always there.

Your Privacy, Our Commitment

We update this policy occasionally as we improve our services or as laws change. We'll notify you of major changes via email or a prominent notice on our website.

Thanks for trusting us with your warrior journey.